Privacy Policy

Last Updated: November 28, 2025

At Shiv Parvati Matrimony ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial services at shivparvatimatrimony.com.

1. Information We Collect

Personal Information

When you register on our platform, we collect the following information:

  • Full name, date of birth, and gender
  • Contact details (email address, phone number, residential address)
  • Photographs and identity documents for verification
  • Religious and cultural background
  • Educational and professional details
  • Family information and background
  • Physical attributes and lifestyle preferences
  • Partner preferences and expectations
  • Horoscope details (if provided)
  • Annual income and financial information
  • Mother tongue and language preferences

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Usage data and browsing patterns
  • Cookies and similar tracking technologies
  • Location data (with your permission)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To create and maintain your matrimonial profile
  • To match you with compatible profiles based on your preferences
  • To facilitate communication between members
  • To verify your identity and ensure platform safety
  • To process payments and manage subscriptions
  • To send notifications about matches, messages, and profile updates
  • To improve our services and user experience
  • To comply with legal obligations and prevent fraud
  • To send promotional materials (with your consent)

3. Information Sharing and Disclosure

With Other Members

Your profile information is visible to other registered members based on your privacy settings and subscription level. You control what information is displayed publicly.

With Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (Razorpay, Cashfree, etc.)
  • Data storage and hosting
  • Customer support services
  • Marketing and analytics
  • Identity verification services

Legal Requirements

We may disclose your information when required by law or to protect our rights, safety, or the safety of others.

We Will Never:

  • Sell your personal information to third parties
  • Share your contact details without your explicit consent
  • Use your information for purposes other than those stated in this policy

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers with firewall protection
  • Regular security audits and updates
  • Access controls and authentication protocols
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Restriction: Limit how we use your information
  • Portability: Receive your data in a structured format
  • Objection: Opt-out of marketing communications
  • Privacy Settings: Control profile visibility and contact permissions

6. Profile Visibility and Privacy Controls

You can manage your profile visibility through your account settings:

  • Hide your profile from specific users or communities
  • Control who can view your photos
  • Set preferences for who can contact you
  • Manage horoscope visibility
  • Enable/disable profile sharing features

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove or anonymize your data within 90 days, except where we're required to retain it for legal purposes.

9. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has provided personal information, we will take steps to delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Shiv Parvati Matrimony

Email: privacy@shivparvatimatrimony.com

Support Email: support@shivparvatimatrimony.com

Website: www.shivparvatimatrimony.com

We will respond to your inquiry within 7 business days.

By using Shiv Parvati Matrimony services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.